Open your order
Sign in with the email you used at checkout, then choose an order to see its status.
Track your order
VITAMOVO ORDER CARE
Track your order
Your pet-care favourites are on their way. Sign in to see your orders and the latest shipment details.
View my ordersChecking out as a guest? Use the secure order link in your confirmation or shipping email.
Check your email
Guest order? Your confirmation and shipping emails include a private link to your order status.
Follow the shipment
Once your parcel ships, its tracking number and carrier updates appear in your order details.
A few helpful answers
Quick guidance for the most common tracking questions.
Where can I find my tracking link?
Open your shipping confirmation email, or sign in and select the order. Tracking is available after a tracking number has been added to the shipment.
Why is my tracking not updating yet?
Carrier tracking can take a little time to show its first scan after dispatch. Check the tracking link again later for the latest carrier update.
I checked out as a guest. How do I see my order?
Use the secure order-status link in your order confirmation or shipping email. If you need help finding it, contact us.
Need a hand?
Our customer-care team can help with your order.