Shipping policy
Shipping Policy
VitaMovo offers free standard shipping worldwide to destinations available at checkout.
01 — Order Processing
Your order must be processed before it is dispatched. The delivery estimates below begin after dispatch, not when you place your order. We’ll email you when your order ships and include tracking details when available.
02 — Delivery Estimates
Estimated transit times after dispatch:
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United States: 5–7 business days
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United Kingdom and Europe: up to 15 business days
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Other destinations: Delivery times vary. Please email us before ordering for an estimate for your destination.
These are estimates, not guaranteed delivery dates. Customs checks, weather, carrier delays, and other events outside our control may affect delivery.
03 — Shipping Charges and Customs
Standard shipping is free worldwide. Import duties, customs charges, or local taxes may apply depending on your country. These charges are separate from shipping and are the customer’s responsibility unless they are collected at checkout.
04 — Tracking
We’ll send tracking details to the email address used at checkout after your order is dispatched. Tracking updates may take a little time to appear.
05 — Delivery Issues
If tracking shows your package as delivered but you can’t find it, check with household members and neighbors, then contact the carrier. If you still need help, email us with your order number.
For a package that appears lost, or an order that arrives damaged or incorrect, contact us at contact@vitamovo.com so we can help.
06 — Shipping Address
Please check your shipping address before placing your order. If you notice an error, email contact@vitamovo.com as soon as possible. We can update an address only if the order has not yet been dispatched.
Contact
VitaMovo LLC
1309 Coffeen Avenue, Suite 1200
Sheridan, Wyoming 82801, USA
Email: contact@vitamovo.com
Phone: +1 661 581 1460